This book is not only very clever in comparing workplace grumps to rhinos, but it is full of useful practical wisdom for "conquering conflict in the wilds of work."
Wrestling Rhinos: Conquering Conflict in the Wilds of Work. Rhoberta Shaler, Ph.D. 2nd Edition 2006 People Skills Press, San Diego CA
Rhoberta is an executive coach, speaker and author who is an expert in communications and conflict management. She is CEO of Optimize! Institute, in Escondido, CA.
Dr. Shaler's no-nonsense insights and plain truths about how to "play nicely together in the company sandbox" show you how to have skills to speak up confidently, teach people how to treat you, and get what you need and want. It's like a manual for taming the rhinos you come into contact with, either in your office, or at home. It also mentions how we can tame our inner rhinos.
"Rhinoceros are often protrayed as aggressive and unintelligent but that is not their true nature. They simply cannot see. That's the case with 'rhino' people as well. They simply do not see. They do not see any other ways to behave, interact, solve problems, or to make their pain go away. So, they lash out in one way or another."
I whole-heartedly recommend this book. It's fun, informative and useful.
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